Frequently Asked Questions

Exceedance 2017 begins Monday, March 20, and ends Thursday, March 23. The conference starts with a welcome reception on Monday; sessions begin early Tuesday morning and continue until noon on Thursday.

Yes. Discounted rates are available for individual attendees who register early. Visit our registration page to see the latest offers.

We also offer discounts for groups registering together from the same non-government organization. The online registration discount for each individual varies depending on the number of registrations:

  • Organizations bringing five (5) to nine (9) paid attendees, receive a $400.00 discount off the full online registration fee of $1950 for each of the five (5) to nine (9) attendees.
  • Organizations bringing ten (10) to nineteen (19) paid attendees, receive a $450.00 discount off the full online registration fee of $1950 for each of the ten (10) to nineteen(19) attendees.
  • Organizations bringing twenty (20) to twenty-nine (29) paid attendees, receive a $500.00 discount off the full online registration fee of $1950 for each of the twenty (20) to twenty-nine (29) attendees.
  • Organizations bringing thirty or more (30+) paid attendees, will receive a discount of over $950 off the full online registration fee of $1950 for each attendee.

All group discount refunds will be processed after the close of online registration on March 3, 2017.

Those within government organizations are eligible for the Early Bird registration rate of $1650 regardless of when they register. Some exceptions may apply.

If you have any questions about discounts, please contact the Exceedance registration team at or call 1-800-381-3227.

You can make changes to your registration through the online registration portal until March 3, 2017. Please contact our Exceedance registration team at if you have questions or need assistance.

A full refund will be given for all written cancellations made by February 17, 2017 at 5:00 p.m. PT and sent via email to

Written cancellations received after 5:00 p.m. PT on February 17, 2017 will be refunded with the deduction of a $350 administrative fee. No refunds will be given for cancellations received after March 3, 2017.

We have prepared a justification letter that can help you demonstrate to your managers why your attendance at Exceedance 2017 will be a worthwhile investment for you and your company. Click on this link to download a customizable letter of justification.

Exceedance 2017 Registration Team is available at:

It will be at the Hyatt Regency New Orleans. Less than a mile from the historic French Quarter, this upscale hotel is a 15-minute walk from the National WWII Museum and 1.4 miles from Jackson Square.

Hyatt Regency New Orleans
601 Loyola Avenue
New Orleans, LA, 70113, USA

Please reserve your room during the Exceedance registration process.

Hotel floor plan: Documents/ all/Hyatt-Regency-New-Orleans-floorplan.pdf

Hotel fact sheet: Documents/all/Hyatt-Regency-New-Orleans-factsheet.pdf

Yes. Please reserve your room at the Hyatt Regency New Orleans during the Exceedance registration process to benefit from our special discounted rate of $239 single occupancy/$264 double occupancy/$289 triple occupancy/$314 quadruple occupancy/night (plus taxes and fees). Please note that this offer is only valid while rooms are available within our conference room block. If you wish to add to your hotel stay at a later date, you can do so by returning to our registration site, but additional fees may apply.

The Hyatt Regency New Orleans will honor the Exceedance 2017 room rate from Friday, March 17, through Sunday, March 26, subject to availability.

Beginning Sunday, March 19, from 5.00 p.m. to 7.00 p.m., you can collect your name badge and conference materials in the hotel’s Empire Foyer.

We suggest that you arrive by 5:30 p.m. CT on Monday, March 20, so you can join us for our welcome reception that evening. The conference sessions will begin early on Tuesday, March 21. If you are joining us for any pre-conference activities, you may wish to arrive on Sunday, March 19, to settle in.

Pre-conference activities are casual dress unless otherwise indicated. All daytime conference sessions and activities are business casual. Evening events are business casual or festive cocktail attire.

Tailor your schedule, review session times and topics, receive real-time conference updates and reminders, and stay connected. Click on your app store icon below or search for "Exceedance" to get the app.

Yes! Look for and use #Exceedance in your tweets and other social posts.

The Hyatt Regency New Orleans is approximately 12 miles from Louis Armstrong New Orleans International Airport (MSY).

Estimated transportation fare is as follows:

  • From MSY, taxi is $36.00(one-way)
  • From MSY, Lyft Standard: $21.00 (one-way); LyftPlus: $33.00 (one-way)
  • From MYS, Uber Standard: $33.00 (one-way); UberBlack $75.00 (one-way)

Uber is also available as a transportation option from MSY.

We do not recommend a rental car unless you plan to travel around New Orleans outside of the conference.

Parking is not included. Valet parking at the Hyatt Regency New Orleans is $40.00/day plus tax, with in-and-out privileges. Oversize-vehicle parking is available at a rate of $48.00/day plus tax.

Breakfast, lunch, and snacks are provided to all attendees throughout the conference (March 21-March 23). Some meals are also included for pre-conference activities (March 20). Cocktails and heavy hors d'oeuvres will be served at evening functions sponsored by RMS (March 20-March 22). Please indicate any special dietary requirements during the registration process. Meals or snacks outside of the conference and sponsored functions listed in the agenda are at the attendee's expense.

The theme for this year's EP is “Taste of New Orleans,” inspired by the city’s legendary cuisine and delicious musical gumbo. Come ready to party like it’s Mardi Gras. Show off your dance moves to a band and DJ in the birthplace of jazz while enjoying specialty cocktails, delicious bites, a candy bar, photo booth, and more! You’ll also have the opportunity to network with your peers and the RMS team. Laissez les bons temps rouler!

Guests are welcome at the EP: Exceedance Party on March 22 for an additional fee. You can purchase a guest pass for the Wednesday night party for $250.00 during registration. However, unless otherwise noted, conference attendance is limited to conference participants only.

Exceedance 2017 is restricted to attendees age 18 and older. Please note that the Hyatt Regency New Orleans does not offer childcare options.

Pets are not allowed at the Exceedance 2017 conference. The Hyatt Regency New Orleans allows only service animals.